Who we are
CozyPaw is a sole proprietorship operating from Florida, USA. Mailing/business address: 4486 Canna Drive, Orlando, FL 32839. Contact: hello@cozypaw.us.
Eligibility
You must be 18+ and a US resident to buy. We currently ship within the 50 US states only.
Products & ordering
Product descriptions, ingredients, and dosing are provided in good faith. We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, inventory issues). If we cancel before shipping, you're refunded in full.
Pricing & taxes
Prices shown are in USD and exclude tax. Sales tax is calculated at checkout based on your shipping address.
Shipping
See Shipping Policy.
Refunds & returns
See Refund Policy. Short version: 30-day money-back guarantee on every order.
Subscriptions
See Subscription Terms. Subscriptions auto-renew until cancelled. You can cancel from your account portal or by email at any time.
Supplement disclaimer
See Supplement Disclaimer. CozyPaw products are not intended to diagnose, treat, cure, or prevent any disease. Consult your veterinarian before use.
Intellectual property
The CozyPaw name, logo, and site content are owned by the operator of CozyPaw. You may not copy, resell, or scrape the site without written permission.
User conduct
Don't do illegal things on the site. Don't impersonate others, send malware, or scrape mass amounts of pages. We may suspend accounts for misuse.
Limitation of liability
To the maximum extent permitted by law, CozyPaw is not liable for indirect, incidental, or consequential damages. Our total liability is capped at the amount you paid us in the past 12 months.
Disputes & governing law
These terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law provisions. Disputes will first be attempted via informal email resolution; if unresolved, by binding arbitration in Orange County, Florida, except claims that can be brought in small-claims court in the county of your residence.
Changes
We may update these terms. Material changes will be posted with a new "last updated" date and emailed to active subscribers.
Contact
Questions: hello@cozypaw.us.